BIM/AEC Senior Solutions Specialist

Position Summary

This role is a trusted technical advisor to our clients in providing technical expertise and strategic insight for a diverse Architecture, Engineering, Construction, and Building Owner customer base. Examples of services include BIM and Revit Consulting, Training, Mentoring, Solutions Development, Discovery, Opportunity Qualification, Workflow Analysis and Design, Pre and Post-Sales Support, and some 2nd level Technical Support. Product knowledge of applications in the Autodesk AEC Collection and BIM 360 is desired as well as specific knowledge of BIM requirements, BIM processes and workflows, and Revit. While this is primarily a technical services provider position, you will be expected to provide pre-sales support for our team of Account Advisors as well.

Responsibilities

  • Provide Technical Expertise relating to BIM and Autodesk® for Revit (for Architecture and/or Structure and/or MEP) including consulting as well as preparation and delivery of effective technical presentations and product demonstrations to support our sales team as they seek to win new business
  • Provide services for Revit implementation, training, and consulting for Autodesk® Revit including template development, training course development, model review, workflow analysis, discovery assessment, implementation planning
  • Maintain and develop AE standard of excellence in customer service for Applied Software product offerings, which includes Autodesk® products
  • Manage customer account technical requirements to provide value-added service
  • Provide 2nd level support for the Autodesk® AEC Collection Products and other Applied Software products (when escalated by the full-time front-line support staff)
  • Assist Marketing to develop collateral across all forms of media (webinars, blogs, seminars, etc.)
  • Achieve and/or maintain relevant accreditations, e.g. Autodesk® Professional Certification, Autodesk Certified Instructor, etc. Accreditations will be sponsored at company expense
  • Provide outsourced BIM Management services for ASTI customers
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Desired Experience and Qualifications

 AE industry knowledge and experience

  • Solid understanding of BIM
  • Revit experience and skill (required)
  • Good written and verbal communication skills
  • Self-motivated, adaptable, and willing to learn
  • Must be a good listener and able to see the other person's point of view
  • Confirms, qualifies, and clarifies and promotes trust and openness
  • Agility in assessing, evaluating, and presenting to technical and non-technical customers
  • Self-starter, ability to self-manage, and enjoys challenges and the opportunity to stretch and grow
  • Ability to travel up to 25-35%
  • Able to work with others and work as part of a team

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